{"xsrfToken":"e1ae832d-edb5-4c69-b597-f4154ac0642f_737e6f353ba68088d28e27daebfd92f461c9c037_lout","branding":{"id":"3","key":"sd","name":"Servit Desk","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3","theme":{"headerBGColor":"#fefefe","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to Servit Support Portal","sharedPortalName":"Servit Support Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"it-IT":{"helpCenterTitle":"Benvenuto nel Centro assistenza","sharedPortalName":"Centro assistenza","localeDisplayName":"Italian (Italy)"},"pt-PT":{"helpCenterTitle":"Bem vindo ao Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Portugal)"},"en-US":{"helpCenterTitle":"Welcome to Servit Support Portal","sharedPortalName":"Servit Support Portal","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/434165b2-e094-4877-9a35-5dba0c8230ea/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZjJmNDYzZC05MzljLTQ4MDEtOTJjMi0wYzkzOGIwZTFjYTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQzNDE2NWIyLWUwOTQtNDg3Ny05YTM1LTVkYmEwYzgyMzBlYSI6WyJyZWFkIl19LCJleHAiOjE1OTY1Mzc4ODYsIm5iZiI6MTU5NjUzNzIyNn0.xEx_x6pqP2MvK57pY0lLAJ_KMZZ9nk52mJthEGW2wqc&client=7f2f463d-939c-4801-92c2-0c938b0e1ca9&height=300&mode=fit","bannerMediaApiFileId":"434165b2-e094-4877-9a35-5dba0c8230ea","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"sd","projectId":10004,"serviceDeskId":3,"name":"Servit Desk","description":"<p>Welcome! You can raise a Servit Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":true,"reqTypes":[{"id":"10018","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10314,"iconUrl":"https://servit.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10314","groups":[3],"key":""},{"id":"10019","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10303,"iconUrl":"https://servit.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10303","groups":[3],"key":""},{"id":"10020","name":"Suggest a new feature / improvement","descriptionHtml":"","callToAction":"Suggest a new feature / improvement","introHtml":"<p>Let us know your idea for a new feature or improvement.</p>","icon":10322,"iconUrl":"https://servit.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10322","groups":[3],"key":""},{"id":"10017","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10321,"iconUrl":"https://servit.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10321","groups":[3],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[10017,10018,10019,10020]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a93af1f2-3756-3139-90a7-62349a3c8803","appLinkName":"System Confluence","appLinkUrl":"https://servit.atlassian.net/wiki","spaceKey":"SKB","spaceName":"SD Knowledge Base","spaceUrl":"https://servit.atlassian.net/wiki/spaces/SKB"},"labels":[],"projectKey":"HSDRE","serviceDeskId":3},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HSDRE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true},"canViewCreateRequestForm":true,"isProjectSimplified":true},"reqCreate":{"id":10017,"projectId":10004,"form":{"name":"Technical support","descriptionHtml":"","callToAction":"Technical support","intro":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","instructions":"","icon":10321,"iconUrl":"https://servit.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10321","key":""},"fields":[{"fieldType":"select","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Due date","description":"","descriptionHtml":"","required":false,"displayed":false},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true},{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true}],"userOrganisations":[],"canBrowseUsers":true,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/10017","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/10017","calendarParams":{"firstDay":0,"date":"2020-08-04T12:34:46+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a93af1f2-3756-3139-90a7-62349a3c8803","appLinkName":"System Confluence","appLinkUrl":"https://servit.atlassian.net/wiki","spaceKey":"SKB","spaceName":"SD Knowledge Base","spaceUrl":"https://servit.atlassian.net/wiki/spaces/SKB"},"labels":[],"projectKey":"HSDRE","serviceDeskId":3},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6Ld4_hgUAAAAANjrBz-GTX5-V_jL1Y9o9kpmmdPW","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZjJmNDYzZC05MzljLTQ4MDEtOTJjMi0wYzkzOGIwZTFjYTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE1OTY1Mzg0ODYsIm5iZiI6MTU5NjUzNzIyNn0.W9stgQ8qcjV77mibvAqTJGcROFXCdX_p4uQt3A2xp1o","targetCollection":"upload-project-10004","endpointUrl":"https://api.media.atlassian.com","clientId":"7f2f463d-939c-4801-92c2-0c938b0e1ca9","tokenDurationInMins":20},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=servit","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"e1ae832d-edb5-4c69-b597-f4154ac0642f_737e6f353ba68088d28e27daebfd92f461c9c037_lout","baseUrl":"https://servit.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"7f2f463d-939c-4801-92c2-0c938b0e1ca9","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}